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Company:
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ADP TotalSource |
| Job Title: |
Client Implementation Specialist |
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Job Category:
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Human Resources [ View All Human Resources Jobs ] |
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Job description:
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ADP TotalSource is the nation’s largest and most innovative HR outsourcing firms providing both a Professional Employer Organization (PEO) and Administrative Services Organization (ASO) model. We provide small and mid-sized businesses with an integrated suite of services including HR administration, compliance management, safety and risk management, payroll and tax administration and employee benefits.
With more than $889 million in revenues and a current annual growth rate of over 20%, we provide a dynamic work environment and great personal growth opportunities. ADP TotalSource is part of the Employer Services division of Automatic Data Processing (NYSE: ADP), which has more than $7 billion in revenues and 570,000 clients worldwide and is one of the largest providers of a broad range of premier, mission-critical, cost-effective transaction processing and information-based business solutions.
Basic Function:
Responsible for the successful implementation of the various components of a TotalSource solution through the effective execution of the methodology using solid functional, technical and/or project management knowledge and skills. Act as a liaison between new client and internal departments to include sales, payroll, benefits, 401(k), CTS, risk management, and human resources. Perform on-site analysis of requirements for payroll, benefits, and 401(k), using a consultative approach to ensure appropriate human resource policies, procedures, and compliance. Conduct on-site new hire and benefit orientations and ensures all enrollments are processed correctly. Held accountable for the successful transition of the new account through the conversion process.
Essential Responsibilities:
Provide implementation services as defined in TS Implementation Methodology (TSIM), using standardized processes, tools, and deliverables to implement Professional Employer Organization (PEO) solutions. Use TS tools and standards to consistently produce error free results in a timely manner.
Analyze complex requirements for payroll, benefits, human resource policies and procedures, and related financial accounting information. Initiate and implement the products and services as outlined in the contract.
Facilitate on-site employee orientations, including the ancillary new hire agreements/forms and all selected benefit products.
Responsible for auditing all of the client paperwork and systems (e.g. masterfile, benefit enrollment, payroll data) during the conversion period to ensure a substantially error-free delivery of service and input.
Provide support to client contacts regarding benefits, payroll, and human resources issues during the implementation process. Responsible for the continued building of a successful business relationship/ partnership with the client and TS. Outsourced Services and Co-Employment practices need to be shared and communicated to client for continued success in operations.
Maintain a comprehensive understanding of TS products and services. Facilitate training as necessary.
Independently manage the completion of tasks as directed by Implementation Manager. Provides timely and accurate input on project status.
Competencies:
Multi-Tasking, Telephone Skills, and Teamwork.
Conduct an in-depth analysis of the client's requirements and specifications to determine the appropriate course of action.
Possess and apply professional skills and knowledge in job related areas; keep abreast of current developments and trends in areas of expertise.
Accomplish project requirements by monitoring results, controlling resources and modifying project plan. Overcome unforeseen obstacles/barriers by utilizing clear communication delivered in a professional manner in order to attain cooperation and buy-in from both clients and internal associates.
Demonstrate sufficient knowledge of applicable products and services by correctly answering questions and delivering solutions to meet client and business unit's needs (CSS HRizon, MyTotalSource, 401k Products, Health Benefit Products, Payroll Practices).
Problem Analysis / Resolution/ Negotiation: Gather information necessary to make decisions; anticipate, identify, eliminate and resolve problems in a timely manner.
Uses effective presentation and communication skills to advice clients.
Travel Requirements: Local Client Visits: 60%, Regional Client and Satellite Office Travel (overnight): 15%
ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength. |
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Skills:
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Qualifications:
- Four-year degree in an accounting, business administration, business systems or human resources.
- Has achieved one or more of the following professional certifications: PHR: Professional of Human Resources, CPP: Certified Payroll Professional, CBP: Certified Benefits Professional, CCP: Certified Compensation Professional.
- A combination of one to two years of experience in a relevant industry, as an HRIS practitioner and/or with system implementations. Strong account management and project management skills.
- Knowledge of Payroll functions, federal / state wage laws, and general payroll policies, procedures, and regulations.
- Has an understanding of the PEO (Professional Employer Organization) industry, concept, and co-employment advantages / benefits.
- Has experience in public speaking before medium to large audiences. This includes but is not limited to; explaining/elaborating new programs, systems change, and new company policy. Also includes conducting FAQ seminars.
- Has experience interfacing with a company’s sales organization. |
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Language requirements:
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Employment type:
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Salary Range:
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Unspecified |
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| Other Information |
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Degree:
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Bachelors |
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Experience (year):
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2 |
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Job Location:
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Melville - NY - USA |
| Address: |
1700 Walt Whitman Blvd. |
| Zip/Postal Code: |
11747 |
| Benefits and Other Informations: |
A comprehensive benefit program is an important component of your total compensation. ADP focuses on continuously offering attractive benefit programs to our associates and their families.
• Offering a comprehensive benefits package day one!
• Vacation, holidays, and personal days
• Tuition reimbursement
• Employee stock purchase plan
• 401(k) plan
• Employee recognition and referral bonus programs
• And much more! |
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Post Date:
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03/21/2008 |
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| Contact Information |
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Company:
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ADP TotalSource |
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Contact Name:
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Alejandra Vidaurreta |
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Contact Email:
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alejandra_vidaurreta@adp.com |
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